Reviews

Thank you again Fox Plumbing, for such great customer service

I've used Fox Plumbing and Heating several times and each time I've been impressed with their crew and service.
This last time, my main floor toilet was backed up which meant I had to use my basement bathroom. For someone who has arthritis in my knees, it makes it very difficult going up and down steps. When I called Fox and told them about my toilet and my disability, the associate said she would try to locate a crew member that could come to my home promptly. And in less than a couple of hours, I had 2 great guys( I believe their names were David and Eric) fixing my clogged toilet...and it was back in business (bathroom humor) within a half hour. So thank you again Fox Plumbing, for such great customer service.

- Marilyn B.

You were AMAZING!

I called to schedule an appointment.....I was told that they had an opening the next day. That worked for me! Approximately an hour or so later I received a call from Fox saying they had a time slot open that afternoon. Within a half-hour Gerald arrived, diagnosed the problem with our toilet, left to get parts and the process was completed within 2 hours of my initial call. Gerald was kind, courteous and very knowledgeable! Thank you so much Fox Plumbing.....you were AMAZING!

- Barbara D.

Service was excellent

Duston came to my house to fix a clogged sink and line. He was very nice and personable. I got a message when he was on his way. Being on time and keeping the customer aware of the timeline was professional and showed I was important to Fox Plumbing. Duston put drop cloths around the area he was working on so everything was kept clean, He also told me about potential problems and was able to fix them now so we didn't have trouble down the line. Service was excellent and I would recommend Fox Plumbing to others and will definitely use them again.

- Kathy D.

Bobby, Chris, and their team are great!

When we moved in to our new office, we thought it came with A/C. Sadly it did not and the business parks manager refused to add or even contribute.
However, we went ahead and purchased our own split unit and these guys were great. They showed up and on time, we're very friendly, knowledgeable, and cleaned up after themselves! They were also very thoughtful in making sure not only to leave the instructions, but to also walk us through how to use the units. Bobby, Chris, and their team are great! I will continue to use their services for my clients and highly recommend them.

- Sabrina P.

Could not have been happier with the service

Had a great experience working with James yesterday. There was a mis-diagnosed issue from a previous contractor that did an initial assessment and James was able to figure out the root cause within 15 minutes of showing up! Although the fix was outside of his realm of expertise (it was no longer siloed to plumbing), he wrote up exactly what needed to be done and how to address the problem to start getting bids.

To top it all off, he arrived early (this never happens!!) and was so helpful in answering all of my questions. Could not have been happier with the service.

Thanks!

- Katrina K.

Superb in every respect

We have used FOX Plumbing for over 10 years for all our plumbing needs and have found it to be extraordinarily competent in all its aspects: not only the fine plumbing personnel who have worked on our sinks and toilets, but the office personnel who guarantee a pleasant experience and manage to dispatch someone to our home promptly. And the price is reasonable for such competent, conscientious personnel. Our most recent experience, two days ago, was just as it has been for more than a decade: superb in every respect, from the calling of the office to have a plumber dispatched to the completion of the job.

- Rick N.

Put my needs and interest first

Had two of their workman here today. First one was Wayne to check my plumbing and the Husain for my furnace.
Was so pleased with both of them. Both were very knowledgeable and did complete check ups with explanation of what they were doing. I felt very safe and comfortable.. they were very polite and seemed to put my needs and interest first. Easy to talk with and gave understandable explanations to all my questions.
Highly recommend both of them.

- Martha M.

Their professionals were exactly that, professional!

I've had two separate occasions to use Fox. Once for a clogged drain and the most recent for a waterline issue. On both occasions they gave me a 2 hour appointment window. On both occasions they called to tell me they could actually come earlier if I wanted. Both times they arrived on time. Their professionals were exactly that, professional! They communicated very well about what they needed to do. They cleaned up when finished, like they were never there, but with my problems taken care of. I highly recommend Fox for your plumbing needs.

- Rick B.

Thank you Fox Plumbing and Gerald for all the work you have done for me!

I was very pleased with Gerald, the Fox Plumber Professional who came to my place to install the trim and in the previous visit, to install the tub.
He was very professional and friendly. He called me ahead of the scheduled time and answered all my questions.
Thank you Fox Plumbing and Gerald for all the work you have done for me!

- Cynthia F.

The whole episode was very professional and personable

Had Dan take a look at my fried 15-year old heat pump. He found the problem quickly and gave me a repair estimate. We agreed a new unit would be the smarter choice. He and Dwight arrived a week later to install the new unit and, to our immense relief, cart off the old unit. The whole episode was very professional and personable. They attended to all details and we are nice and cozy, just in time for winter. My thanks to the Fox team.

- Paul A.

Happy we made the call to Fox

My parents live in a very old house with an old breaker box. When their hot water heater stopped working, we tried contacting two other places prior to calling Fox - a big chain hardware store and a different plumbing company. However, the hardware store folks said the work was beyond their scope and the other plumbing company rep said they had to move the tank and do a lot of extra work which would really increase the price. We decided to give Fox Plumbing a try after seeing their commercial on tv and are glad we did. The rep sent out, Conrad, was very knowledgeable and was even very familiar with the breaker box we had. He was able to replace the hot water heater as is-ie, without having to move it or do additional work, which was greatly appreciated since my parents are on a limited budget. He was very thorough in the installation and in explaining about the work he had done and warranty - and when we discovered there seemed to be a tiny bit of water seeping thru the pipes where connection was made, he was able to go to his truck and get the right adapter to fit and seal up that area. He was prepared and very professional. I highly commend Conrad and am happy we made the call to Fox.

- Margaret L.

Very helpful!

Husein was great and fixed my furnace issue quickly, and provided a full easy to understand explanation. Very helpful!

- Garrett B.

Thanks for doing such a good job

Their response time was amazing. They came out in lease than 2 hours after I called. The job wasn’t easy but he got down and dirty working on my irrigation system. He had great ideas to make the repairs better than the original installation. Thanks for doing such a good job.

- Michael S.

Very helpful during a stressful situation

Husein was great. Very helpful during a stressful situation. We received an appointment for our consultation right away and he was very thorough. We definitely recommend Fox

- Mike M.

Skilled, pleasant, and efficient

We suspected a leak in our incoming water line and called Fox Plumbing and Heating. They (Jose & Luis) came that afternoon and confirmed our fear. They were very courteous and professional. They quickly gave us a quote on installing a new water line, explaining in as much detail as we desired what they would do, We agreed and they installed a temporary water connection which we could use for the weekend. They came out on Tuesday and in a half-day had installed a new copper water line and cutoff valve. The next day after inspection they completed the job. Overall they were skilled, pleasant, and efficient. We highly recommend Fox for any needed plumbing work. Craig & Ruth Miller

- Ruth M.

I will definitely use Fox Plumbing for future needs!

Great service! Husein was very knowledgeable and explained all the necessary details. I will definitely use Fox Plumbing for future needs!

- Heather B.

Couldn't have asked for anything more

When I discovered my water heater was leaking all over my garage I immediately called Fox Plumbing. They helped me to stop the leak and came out first thing the next morning to replace the 14-year-old water heater. Jerrod called ahead of time and arrived just as promised at 9:30. He made quick work of the job, cleaned up after himself, made sure I knew how to operate the new water heater, and even went above and beyond by taking a quick look at an issue I was having with my kitchen sink. I didn't have time to call around and compare pricing but I had used Fox before so they were the first ones I thought of. Couldn't have asked for anything more in terms of great quality service and professionalism from Jerrod and all of the people I interacted with at Fox. Will definitely be calling on them again.

- Jill G.

They are very professional and friendly!

They are very professional and friendly! Mike is the best! He is extremely friendly and helpful, we are very happy to have chosen Fox Plumbing to work in our house, do not hesitate to hire them!

- Vanessa T.

We are very happy with the work

We recently bought a house in Burien and called Fox Plumbing to come and fix/update several issues in the house. Kip was the plumber and he was great! He installed a new faucet and cleaned out and replaced the pipes under the kitchen sink. Next he installed a new outside spigot that was leaking badly, installed overflow on the hot water and some other issues. He provided good advice regarding the old pipes in the house. We are very happy with the work and he was very pleasant and easy to work with and ask questions to.

- Susan W.

Stay local, use FOX!!!

I have been working with Fox for over 30 years and they consistently do a great job - plumbing OR HVAC. Husein was professional, quick and extremely helpful. Stay local, use FOX!!!

- Tonja E.