‘Details’ are the perfect indication that a service company is going to treat you with courtesy and respect, and handle your home and belongings with care.
These vital characteristics are honed at the home office before a crew is even dispatched on the job, and include such important little details as shoe covers to protect your floors and carpets.
Simple shoe coverings have been standard issue for Fox Plumbing and Heating crews for many years, reflecting our customary commitment to courtesy and quality service.
Other measures of professionalism include on-time response to your needs, clean new trucks completely stocked with tools and supplies and marked with company information, and service techs in uniform who offer their personal business cards to each customer. Fox employees also use drop cloths and protective covers for your floors, carpets, and furniture, as necessary.
Fox Plumbing and Heating holds weekly training sessions for employees to maintain and improve job skills and to keep abreast of industry trends and improved products. These sessions also include communications training to facilitate interaction during the service call.
We want our employees to be effective and successful, and we want our customers to be happy!
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