Fox Plumbing Seattle plumbing blog

Follow Up

seattle plumbing customer service follow upIt is our sincere desire to give all of our customers premium service every time. That is how our Mission Statement begins, and it is what we believe in. If you have ever had service done by Fox Plumbing and Heating, you have probably received a follow-up call asking how your service was. These questions were not designed to annoy you but to make your service as positive an experience as possible. When you take a few seconds to tell us if the service technician did or did not wear his shoe covers, for instance, we can ensure the next time he is in your home you will not have to be concerned with whether or not your floors will be tracked with mud. Often the little details leave the lasting impressions.



1 comments | Posted by Leslie on 02/09/2010 at 1:12 PM | Categories:

Fox Plumbing & Heating Recieves Angie's Super Service Awards

A Special Thank You, To Our Customers!
Your Comments Have Made Fox Plumbing and Heating of Seattle, An Angie's List 2009 Seattle Plumbing Super Service Award Winner Again !

As well as a Super Service Award for best Drain Cleaning Company in Seattle.

Angie's List is the nation's leader in providing ratings of service companies. These awards are given to those companies who maintain a Superior service rating throughout the year. Fewer than 5% of companies meet those requirements.

Your Comments and Ratings have made Fox Plumbing the winner of Angie's List Super Service Award for 2006, 2007, 2008, and 2009.

Angie's List Super Service Award Winner, Seattle Plumbers Fox Plumbing and Heating Angie's List Super Service Award Winner, Seattle Plumbers Fox Plumbing and Heating
Plumbing in Seattle Drain Cleaning in Seattle

See our other Seattle Plumbing Awards >>



1 comments | Posted by David Brown on 01/29/2010 at 2:15 PM | Categories:

Holidays and Plumbing Problems

disposal

Here come the holidays, with lots of great food and making merry with family and friends. Inevitably, however, some parts of your superb meals are destined for the garbage disposal, and turkey bones or potato peels or even a stray fork can end up creating a huge mess. The disposal clogs, and water backs up into the sink just as you're trying to clean up the kitchen.


This year, don't worry about hearing that fateful gurgle that signals trouble.

Every holiday season at Fox Plumbing, we receive numerous calls from frantic customers who have just plugged up their kitchen drains. It couldn't happen at a worse time, they always say. We know!


We send out service technicians to take apart kitchen p-traps and garbage disposals and clean up the problems. And we often find that customers mistakenly believe that they can put the turkey carcass, ham residue, and other bulky leftovers down the garbage disposer along with potatoes, yams, and salads, etc.


Most of us in the plumbing business feel that garbage disposals are one of the worst inventions ever. They offer convenience, yes, but are too susceptible to problems and breakdowns. That noisy electric grinder does not guarantee that your garbage and troubles are all washed away. Most kitchen drain lines are only two inches in diameter, and older drains are only an inch and a half in diameter an incredibly small space to handle solid waste.

There's another problem, too. American architecture often positions the kitchen in the back of the house, farthest away from the main sewer line. The waste that has been ground up in the garbage disposer has an extra long way to go before channeling into the main sewer pipe.


Fox Plumbing recommends that you allow only small food scraps into the garbage disposal. All large food waste, such as bones, tough rinds, and woody produce like carrot or potato peels, should be scraped directly into the garbage. There's an extra benefit to this, as well: in the ever green Seattle area we can put food scraps and bones into our yard waste containers for ecologically-friendly disposal.


By following these measures, you will most likely avoid the frantic emergency service call during the coveted holiday season.



1 comments | Posted by Leslie on 11/19/2009 at 1:12 PM | Categories: